Payment Instruction

 

At Koella Jewelry, we strive to provide a seamless and secure shopping experience for our valued customers. Below are the payment methods we accept and some important notes to help you complete your purchase smoothly.

 

Accepted Payment Methods

1.  Credit/Debit Cards

We accept all major credit and debit cards, including:

● Visa

● MasterCard

● American Express

● Discover

2.  PayPal

PayPal is a fast and secure way to pay online. You can use your PayPal balance, linked bank account, or credit/debit card to complete the transaction.


Payment Security

Your security is our priority. We use industry-standard SSL encryption to ensure your payment details are transmitted safely. Additionally, we do not store sensitive payment information on our servers.

 

How to Make a Payment

1.  Add your desired items to the shopping cart.

2.  Proceed to checkout and provide your shipping and contact information.

3.  Select your preferred payment method and follow the on-screen instructions to complete your payment.

4.  Once your payment is successful, you will receive an order confirmation email with the details of your purchase.

 

Currency

All prices on our website are displayed in USD. If your payment method is in a different currency, your bank may charge a conversion fee.

 

Additional Notes

● Ensure your billing address matches the address registered with your payment method to avoid payment delays.

● For orders exceeding a certain value, we may request additional verification for your protection.

 

If you encounter any issues or have questions regarding your payment, please feel free to contact our customer support team at support@koellajewelry.com.

We appreciate your trust in Koella Jewelry and look forward to serving you!