Terms Of Service

This website is operated by Koella Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Koella Jewelry. Koella Jewelry provides this website, including all information, tools, and services available, to you, the user, on the condition that you accept all terms, conditions, policies, and notices outlined here.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to comply with the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and conditions or policies referenced herein or accessible by hyperlink. These Terms of Service apply to all site users, including without limitation browsers, vendors, customers, merchants, and/or contributors of content.

Please carefully review these Terms of Service before accessing or using our website. By accessing or using any portion of the site, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these terms.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to periodically check this page for updates. Continued use of the website following any changes constitutes your acceptance of those updates.

Our store is hosted by Shopify Inc., who provides the e-commerce platform that enables us to sell our products and services to you.

 

SECTION 1 – TERMS OF USE FOR THE ONLINE STORE

By accepting these Terms of Service, you confirm that you are either the age of majority in your state or province of residence or have reached the age of majority and have provided consent for any minor dependents to use this website.

You are prohibited from using our products or services for any illegal or unauthorized activities. Additionally, your use of the Service must comply with all applicable laws in your jurisdiction (including, but not limited to, copyright regulations).

You must not distribute viruses, malware, or any harmful code through this site.

Any violation or breach of these Terms will result in the immediate suspension or termination of your access to our services.

 

SECTION 2 – GENERAL TERMS AND CONDITIONS

We retain the right to deny service to anyone, for any reason, and at any time.

You acknowledge that any content you submit (excluding credit card details) may be transmitted without encryption and could involve (a) transfers over multiple networks and (b) adjustments to meet technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to replicate, reproduce, copy, sell, resell, or exploit any part of the Service, its use, or access to the Service, including any contact or functionality on the website, without obtaining explicit written consent from us.

The section headings in this agreement are provided solely for ease of reference and do not affect the interpretation of these Terms.

 

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

Koella Jewelry does not guarantee that the information provided on this website is accurate, complete, or up-to-date. The material available on the site is intended for general informational purposes only and should not be solely relied upon for making decisions without consulting primary, more precise, or timely sources of information. Any reliance on the material provided on this site is done at your own risk.

This website may include historical content, which is provided solely for reference and may not reflect the most current information. While we reserve the right to update or modify the content on this site at any time, we are under no obligation to do so. It is your responsibility to monitor the website for any changes or updates.

 

SECTION 4 – CHANGES TO SERVICES AND PRICING

Prices for our products are subject to change without prior notice.

Koella Jewelry reserves the right to modify or discontinue any part of the Service, including content, at any time without notice.

We will not be held responsible to you or any third party for any changes in pricing, suspension, modification, or termination of any services.

 

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively through our online platform. These items may have limited availability and are subject to return or exchange based on our return policy. Customers will only be charged shipping costs once (including for returns). No restocking fees will apply for returned items.

We strive to display the colors and images of our products on the website as accurately as possible. However, we cannot guarantee that the colors displayed on your monitor will be accurate.

We reserve the right to limit the sales of our products or services to any individual, geographic location, or jurisdiction, and we may enforce these limitations on a case-by-case basis. Additionally, we reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change without prior notice at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited by law.

Koella Jewelry does not guarantee that the quality of any products, services, or information purchased or obtained through the site will meet your expectations or that any errors within the Service will be corrected.

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT DETAILS

Koella Jewelry reserves the right to decline any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per individual, household, or order. These limitations may apply to orders placed under the same customer account, using the same credit card, and/or sharing the same billing or shipping address. If we modify or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time of purchase. We also reserve the right to restrict or prohibit orders that, in our judgment, appear to be made by dealers, resellers, or distributors.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made on our site. It is your responsibility to promptly update your account details, including your email address, credit card information, and expiration dates, to ensure we can process transactions and communicate with you effectively.

For further details, please refer to our returns policy.

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, over which Koella Jewelry has no oversight, control, or input.

You acknowledge and agree that access to such tools is offered on an “as is” and “as available” basis without warranties, representations, or conditions of any kind. We assume no liability arising from or related to your use of optional third-party tools.

Any use of optional tools provided through our site is at your own discretion and risk. You should ensure you are familiar with the terms and conditions under which these tools are provided by the respective third-party providers.

In the future, we may introduce new features, services, or resources through the website (including the release of additional tools). Such features and services will also be governed by these Terms of Service.

 

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials from third parties.

Links on this site may direct you to third-party websites that are not affiliated with Koella Jewelry. We are not responsible for examining or evaluating the content or accuracy of these third-party sites, nor do we warrant or accept responsibility for any materials, products, or services provided by third parties.

We will not be liable for any damages or issues resulting from the purchase or use of goods, services, content, or any other transactions conducted through third-party websites. It is your responsibility to carefully review the policies and practices of these third parties before engaging in any transactions. Any complaints, claims, or concerns regarding third-party products should be addressed directly to the third-party provider.

 

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit specific entries (such as contest submissions) or, without request, send creative ideas, suggestions, proposals, plans, or other materials—whether through email, postal mail, or any other method (collectively referred to as "comments")—you agree that Koella Jewelry may, at our discretion and without limitation, edit, copy, publish, distribute, translate, or otherwise use these comments in any medium. We are under no obligation (1) to keep any comments confidential, (2) to compensate you for any comments, or (3) to respond to any comments you submit.

We may, but are not obligated to, monitor, edit, or remove any content that we, in our sole discretion, consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any intellectual property rights or breaches these Terms of Service.

You agree that any comments you submit will not infringe on the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Furthermore, you agree that your comments will not contain defamatory, unlawful, abusive, or obscene content, nor will they include any viruses or malware that could harm the Service or related websites. You may not use a false email address, impersonate any other individual, or mislead us or third parties about the origin of any comments. You are solely responsible for the content and accuracy of your comments. Koella Jewelry assumes no responsibility and disclaims any liability for comments made by you or any third party.

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our privacy policy. To view our privacy policy, please visit the designated page.

 

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors, inaccuracies, or omissions in the information provided on our site or within the Service, which may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. Koella Jewelry reserves the right to correct any such errors, inaccuracies, or omissions, and to update or modify information, including canceling orders, if any details within the Service or on any related website are found to be incorrect, without prior notice (even after an order has been placed).

We are not obligated to update, amend, or clarify any information in the Service or on any related websites, including pricing details, except as required by law. Any specified update or refresh dates shown on the Service or related sites should not be interpreted to mean that all information has been updated or modified.

 

SECTION 12 – PROHIBITED USES

In addition to the other prohibitions outlined in these Terms of Service, you are prohibited from using the site or its content for the following purposes: (a) any unlawful activity; (b) soliciting others to perform or participate in unlawful acts; (c) violating any international, federal, provincial, state, or local laws, regulations, or ordinances; (d) infringing upon or violating Koella Jewelry's intellectual property rights or the intellectual property rights of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other harmful code that may impact the functionality or operation of the Service, related websites, other websites, or the Internet; (h) collecting or tracking personal information of others; (i) engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping activities; (j) using the Service for any obscene or immoral purpose; or (k) interfering with or bypassing security features of the Service, related websites, other websites, or the Internet. We reserve the right to terminate your access to the Service or any related website for any violation of these prohibited uses.

 

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Koella Jewelry does not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using the Service will be accurate or reliable.

You agree that from time to time, Koella Jewelry may suspend the Service for indefinite periods or cancel it at any time, without notice.

Your use of the Service, or inability to use it, is at your sole risk. The Service and all products or services delivered to you through the Service are provided "as is" and "as available," with no warranties, representations, or conditions of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Under no circumstances shall Koella Jewelry, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service, or any products purchased using the Service. This includes, but is not limited to, any errors or omissions in content, or any loss or damage incurred due to the use of the Service or content (or products) posted, transmitted, or made available through the Service, even if we have been advised of the possibility of such damages.

Since some states or jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, in those jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Koella Jewelry, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from your breach of these Terms of Service, the documents incorporated by reference, or your violation of any law or third-party rights.

 

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, it will still be enforceable to the maximum extent permitted by applicable law. The unenforceable provision will be considered severed from these Terms of Service, and this determination will not affect the validity and enforceability of the remaining provisions.

 

SECTION 16 – TERMINATION

Any obligations or liabilities incurred by the parties before the termination date will survive the termination of this agreement for all relevant purposes.

These Terms of Service are effective until either you or Koella Jewelry terminates them. You may terminate these Terms at any time by informing us that you no longer wish to use our services or by discontinuing your use of the website.

If, in our sole judgment, we believe you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for any amounts due up until the date of termination. Additionally, we may deny you access to our services (or any part of it) in such an event.

 

SECTION 17 – ENTIRE AGREEMENT

Failure by Koella Jewelry to exercise or enforce any right or provision of these Terms of Service will not be deemed a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted on our website or in relation to the Service, represent the entire agreement and understanding between you and Koella Jewelry. They govern your use of the Service and supersede any prior or concurrent agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service should not be construed against the party that drafted them.

SECTION 18 - GOVERNING LAW

These Terms of Service, along with any separate agreements through which we provide you with services, shall be governed by and interpreted in accordance with the laws of the United States.

Company Name: Koella Jewelry

Company Address:

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

You may review the most up-to-date version of these Terms of Service at any time on this page.

We reserve the right to modify, update, or replace any part of these Terms of Service at our discretion by posting updates and changes to our website. It is your responsibility to periodically check this page for updates. Continued use or access to our website or services after the posting of any changes constitutes acceptance of those changes.

 

SECTION 20 - CONTACT INFORMATION

For any inquiries regarding these Terms of Service, please reach out to us at support@koellajewelry.com.